Priority hiring

Gạo Nâu is looking for people to build the system with us—not people who only want to hold a title.

We are hiring for leadership and management roles alongside two full-time training positions in Hanoi and Ho Chi Minh City. Each role comes with a real challenge, a clear scope of responsibility and the opportunity to shape the Gạo Nâu ecosystem's next operating standards.

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Priority roles

Nine open roles for people who want to help build the system directly.

Gạo Nâu is actively hiring in Hanoi and Ho Chi Minh City.

Leadership and management

Priority hiring Ecosystem executive team

Deputy Chief Executive Officer (Operations)

Location: Hanoi or Ho Chi Minh City

Turn the CEO's direction into a unified operating cadence, enabling every business in the ecosystem to work towards shared goals and standards.

Outcomes to deliver

  • Connect strategy, business plans and operations across the brands.
  • Build the management cadence, performance metrics and accountability mechanisms for the leadership team.
  • Identify cross-functional bottlenecks and carry decisions through to tangible results.

A good fit if: Has led a multi-business organisation or service chain; strong in organisation, operational finance, people leadership and decision-making when information is incomplete.

Compensation: The compensation package is designed around the scope of responsibility, each candidate's capabilities and the evaluation framework specific to the role. Details are discussed directly during an in-depth interview with suitable candidates.

Apply for this role
Priority hiring Human resources & organisation

Human Resources Director

Location: Hanoi or Ho Chi Minh City

Build a people system that can hire the right people, develop the team and maintain standards as the ecosystem expands.

Outcomes to deliver

  • Complete the organisational structure, competency framework, recruitment system and development pathways.
  • Build transparent performance evaluation, compensation and succession planning mechanisms.
  • Partner with business-unit managers to resolve people issues through data and candid dialogue.

A good fit if: Has led HR in a service, retail, multi-site or fast-growing business; able to shape strategy while staying close to day-to-day operations.

Compensation: The compensation package is designed around the scope of responsibility, each candidate's capabilities and the evaluation framework specific to the role. Details are discussed directly during an in-depth interview with suitable candidates.

Apply for this role
Priority hiring Legal & compliance

Legal & Compliance Director

Location: Hanoi or Ho Chi Minh City

Create a sound legal foundation for Gạo Nâu to develop its brands, partnerships, recruitment and wider ecosystem.

Outcomes to deliver

  • Standardise contracts, legal records, approval processes and risk governance.
  • Protect brand assets, intellectual property and the company's interests in commercial transactions.
  • Advise leaders early so risks are addressed as decisions are designed, rather than after issues arise.

A good fit if: Has hands-on corporate legal experience, sound business judgement and the ability to turn complex issues into clear options for decision-makers.

Compensation: The compensation package is designed around the scope of responsibility, each candidate's capabilities and the evaluation framework specific to the role. Details are discussed directly during an in-depth interview with suitable candidates.

Apply for this role
Priority hiring Ecosystem operations

Operations Standards & Process Director

Location: Hanoi or Ho Chi Minh City

Turn fragmented operational know-how into a system that can be measured, taught, controlled and scaled.

Outcomes to deliver

  • Study real workflows and standardise them into practical processes for each business unit.
  • Build checklists, control metrics, audit mechanisms and a continuous improvement cycle.
  • Package the operating model to support new locations, operational handovers or future franchising.

A good fit if: Strong in multi-site operations, quality management, SOPs and change implementation; follows through until processes work instead of stopping at documentation.

Compensation: The compensation package is designed around the scope of responsibility, each candidate's capabilities and the evaluation framework specific to the role. Details are discussed directly during an in-depth interview with suitable candidates.

Apply for this role
Priority hiring Visual production

Set Design & Production Director

Location: Hanoi or Ho Chi Minh City

Build an in-house set-production capability that helps the brands create distinctive visual experiences while controlling quality, speed and cost.

Outcomes to deliver

  • Lead the teams that design, produce and install sets and backgrounds for studios and campaigns.
  • Standardise the process from concept, materials and estimates through construction, safety and asset storage.
  • Build a library of sets that can be reused, adapted and expanded for different brand needs.

A good fit if: Has experience in set design, art production, theatre, retail display or spatial production; able to balance aesthetics with schedules, durability and budgets.

Compensation: The compensation package is designed around the scope of responsibility, each candidate's capabilities and the evaluation framework specific to the role. Details are discussed directly during an in-depth interview with suitable candidates.

Apply for this role
Priority hiring Marketing & growth

Social & Viral Growth Director

Location: Hanoi or Ho Chi Minh City

Build a content engine that can attract attention, earn trust and turn virality into real growth for each brand.

Outcomes to deliver

  • Build a content strategy and experimentation cadence suited to each social platform.
  • Lead the team from insight and ideation through production, distribution and performance measurement.
  • Create repeatable formats that preserve brand identity while growing reach and conversion.

A good fit if: Has personally created or led high-growth content; understands algorithms, audience behaviour, brands and data, and does not chase short-term views alone.

Compensation: The compensation package is designed around the scope of responsibility, each candidate's capabilities and the evaluation framework specific to the role. Details are discussed directly during an in-depth interview with suitable candidates.

Apply for this role
Priority hiring Customer experience

Customer Experience Director

Location: Hanoi or Ho Chi Minh City

Design a seamless customer journey from the first encounter with Gạo Nâu through post-service care.

Outcomes to deliver

  • Map and optimise the full journey across consultation, booking, service delivery, handover and after-sales care.
  • Build service standards, customer-listening mechanisms and recovery processes for experiences that fall short.
  • Align marketing, consultation, studios, production and customer care around one shared standard.

A good fit if: Has experience in customer experience, premium services, hospitality, retail or multi-site businesses; sensitive to customer emotions while making decisions through data and process.

Compensation: The compensation package is designed around the scope of responsibility, each candidate's capabilities and the evaluation framework specific to the role. Details are discussed directly during an in-depth interview with suitable candidates.

Apply for this role

Full-time training specialists

Priority hiring Gạo Nâu Beauty education

Makeup Instructor

Location: Hanoi or Ho Chi Minh City

Employment: Full-time

Help learners turn makeup techniques into practical abilities they can use confidently in everyday life or at work.

Outcomes to deliver

  • Teach directly, guide hands-on practice and give feedback suited to each learner's ability.
  • Standardise the curriculum, tools, hygiene practices and learning-outcome criteria.
  • Coordinate the production of learning materials, workshops and specialist content for the ecosystem.

A good fit if: Has a strong makeup foundation, clean technique, clear communication and patience; teaching experience or the ability to turn technique into accessible lessons is preferred.

Compensation: The compensation package is designed around the scope of responsibility, each candidate's capabilities and the evaluation framework specific to the role. Details are discussed directly during an in-depth interview with suitable candidates.

Apply for this role
Priority hiring Ecosystem photography education

Photography Instructor

Location: Hanoi or Ho Chi Minh City

Employment: Full-time

Train learners to master cameras, lighting and subject direction through a clear, practice-led learning path.

Outcomes to deliver

  • Teach camera technique, lighting, composition, posing and the workflow of a photo shoot.
  • Build practical exercises, assessment criteria and progression pathways for each level.
  • Connect education with studio operations so learners encounter real professional scenarios.

A good fit if: Has hands-on photography expertise, explains clearly and gives specific critique; experience leading groups, workshops or vocational training is preferred.

Compensation: The compensation package is designed around the scope of responsibility, each candidate's capabilities and the evaluation framework specific to the role. Details are discussed directly during an in-depth interview with suitable candidates.

Apply for this role
Ongoing opportunities

Gạo Nâu is always open to connecting with people across these professional roles.

This group is for candidates in studios, classes, post-production, consultation, marketing and branch operations.

Ongoing opportunity Gạo Nâu Chụp Ảnh, Gạo Nâu Profile, Photo Travel

Photographer / Assistant Photographer

Location: Hà Nội, TP.HCM

A fit for people with a good eye, who can work with non-professional subjects and keep steady energy throughout a shoot.

  • Shoot portraits, profiles, family, áo dài or travel portraits following each brand's guidelines.
  • Direct posing and coordinate with makeup, stylists, consultants and retouchers to keep the experience seamless.
  • Care for equipment, set up lighting, manage original files and hand them over according to the agreed process.
Ongoing opportunity Gạo Nâu Chụp Ảnh, Gạo Nâu Beauty

Makeup Artist / Beauty Educator

Location: Hà Nội, TP.HCM

A fit for people who understand each client's natural features, create clean and refined makeup, and can guide students through practice.

  • Do makeup for personal, profile, áo dài and family shoots, as well as corporate workshops.
  • Teach personal makeup, Personal Color and guide learners through hands-on practice within the curriculum.
  • Standardise tools, hygiene, cosmetics and the before, during and after experience for each class or shoot.
Ongoing opportunity Post-production

Retoucher / Photo Editor

Location: Hybrid

A fit for refined editors who preserve real skin texture, real emotion and the distinct style of each brand.

  • Retouch portrait, profile, family, beauty and travel images to the standards of each brand.
  • Coordinate with photographers to align color, lighting, turnaround time and final file quality.
  • Manage presets, delivery folders, common defect checklists and customer revision feedback.
Ongoing opportunity Consultation and studio operations

Studio Consultant / Customer Care

Location: Hà Nội, TP.HCM

A fit for clear communicators who advise based on real needs, never oversell, and take care of customers attentively.

  • Help customers choose the right service, location, shoot schedule, course or workshop for their needs.
  • Track schedules, confirm details, coordinate the team and handle any changes before appointments.
  • Capture customer feedback, take care of clients after the service, and route them to the right person when deeper support is needed.
Ongoing opportunity Ecosystem marketing

Content / Social / Brand Executive

Location: Hà Nội, TP.HCM or hybrid

A fit for people who can tell stories through images, write tightly, understand service brands and care about real data.

  • Develop content for the website, social, customer stories, press, recruitment and brand campaigns.
  • Work with the studios to gather real raw material: photos, behind-the-scenes, reviews, customer insights and B2B cases.
  • Track content performance, update landing pages and keep brand information consistent across the ecosystem.
Ongoing opportunity Branch operations

Studio Operations / Branch Coordinator

Location: Hà Nội, TP.HCM

A fit for detail-oriented people who love hands-on operations, can keep the space, team schedule and customer experience consistently in shape.

  • Manage room scheduling, wardrobe, equipment, supplies, studio cleaning and open and close-of-day checklists.
  • Coordinate customers, photographers, makeup artists, consultants and post-production through the working day.
  • Track issues at the branch, report promptly and propose process improvements.
How to apply

A process with the depth important roles deserve.

Send your CV, LinkedIn profile or portfolio to hr@gaonaugroup.com. Briefly describe the biggest problem you have solved and where you are able to work.

  1. Send your CV, LinkedIn profile or portfolio and briefly describe the biggest problem you have solved.
  2. Have an initial conversation to confirm the role's scope, location and both sides' expectations.
  3. Meet the responsible leader for an in-depth discussion about the challenge, authority, resources and outcomes the role needs to deliver.
  4. Agree on the working arrangement, compensation package and start date.
How we work

Gạo Nâu looks for people who care about service and hold a consistent standard.

These principles matter more than any single specialist skill.

Respect the real beauty of each customer and never force them into a single template.

Deliver service on time, on promise, with clear responsibility between every role.

Photography, makeup, consultation, classes and post-production form one shared experience, not disconnected steps.

Favour people who learn fast, give direct feedback and can perform consistently in a high-volume environment.